Privacy Policy for Vic Pest Eliminator Pty Ltd
1. Introduction
Welcome to Vic Pest Eliminator Pty Ltd. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, maintain, and disclose your personal data, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Personal Data We Collect
When you use our website or services, we may collect the following personal data:
- Contact details, such as name, email address, phone number, and postal address;
- Information related to your pest control needs;
- IP address and browser-related data for analytics;
- Any other data you voluntarily provide to us through our contact or booking request form.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide and maintain our services;
- To notify you about changes to our services;
- To allow you to participate in interactive features of our service;
- To provide customer care and support;
- For analytics to understand how our website is used;
- To comply with legal obligations and defend our legal rights.
4. Data Storage and Security
All personal data you provide to us is stored securely. We implement a variety of security measures to ensure the safety of your personal data.
However, transmission of information via the internet is not completely secure. While we strive to protect your personal data, we cannot guarantee its security during transmission.
5. Disclosure of Your Personal Data
We may disclose your personal data:
- To our employees and affiliates who need to know the information to provide you with our services;
- To comply with a legal obligation;
- To third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
6. Accessing and Updating Your Personal Data
You have a right to access and correct any personal data we hold about you. If you want to access or correct your data, please contact us at info@vicpest.com.au.
7. Cookies and Analytics
Our website uses cookies and analytics tools to enhance user experience and analyse website traffic. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser. You can disable cookies through your browser settings.
8. Third-party Links
Our website may contain links to third-party websites. If you click on these links, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content or privacy policies of third-party websites.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
For any questions regarding this Privacy Policy or our privacy practices, please contact us at info@vicpest.com.au.